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Customer Service Testimonials
Daddies Board Shop Customer Reviews |
- Rating: 4 Days to Malaysia!
Wednesday February 24, 2010: I've just receive my Original Longboard Trucks from daddies and it only takes 4 working days to reach Malaysia! Thanks to daddies for the fast shipment and Sarah for all the help and patience throughout the ordering process... D. Poon, Malaysia
- Rating: Thanks from OZ
Monday February 23, 2010 Comments: Hi there. Just wanted to forward you a Hello and THANKS for sending the FKD BEaring press to me in Queensland Australia. This is the third time I have ordered a product from you and each time it has arrived promptly and as requested. WELL DONE YOU!
I've even taking the liberty of putting your sticker on my car so your getting free advertising in a country where pretty much no one knows who you are... keep the punters guessing! Anyway, thanks again and best wishes with the boardshop for the future! Regards, T. Sheehan, Queensland Australia
- Rating: Awesome
Monday February 8, 2010 Comments: Hey DBS Crew, I got my new Apex 34 on my birthday and I have to say, you guys really have outstanding service. The assembly was flawless and exactly how I wanted. Delivery was on time. YOU GUYS ROCK!!! Your website is very convenient to use and you guys have the best sh*t!!! I'm most definitely looking forward to purchasing future longboard needs from you. Much Appreciation, Anjelo Virginia Beach, VA
- Rating: Excellent Customer Service
Thursday January 7, 2010 Comments: Sarah, I just wanted to let you know that my son, Chris, is thrilled with his new longboard. I so appreciate you making the swap to the "cruiserweight" board - your professionalism and pleasant manner were phenomenal and as I said to you on the phone, it is rare that I get to see such excellent customer service! I have told Chris how great you guys are, and he will be passing along your info to his friends. And, you'll be happy to know that your sticker has a place of honor on his laptop cover! Happy New Year and thanks again for everything. Carolyn B. Darien, CT
- Rating: Great Packaging
Wednesday January 6, 2010 Comments: You guys are awesome. My board came literally, ready to go. I was gonna adjust it a little bit only to find out it was ready to ride. Sweet set-up, great prices, great packaging and overall a good decision by me to go with Daddies. I look forward to purchasing from you guys again in the future.
All the best,
Austin B. Washington, VA
- Rating: Recommended
Wednesday January 6, 2010 Comments: You guys are awesome! My board came on time, and all of my questions were answered promptly. I would totally recommend you to anyone looking to buy a longboard. Thanks for everything! Jakob B. Farmington Hills, MI
- Rating: I Love This Board
Monday December, 28, 2009 Comments: I purchased a Clearance Sector 9 Longboard for my son for Christmas. My son is a beginner skater. I wanted a beginner board so he would be successful. Your awesome staff assured me that this board would be great for him.....and you were so right. To say he loves it is an understatement. He can't stop riding it and is amazed at what he can do on it. He keeps saying, "I love this board!!".
Thank you so much for such great customer service.
Merry Christmas and Happy New Year!
Terie B. Carmichael, CA
- Rating: So Impressed
Tuesday December 22, 2009 Comments: Melanie,
I have to tell you, tops on the customer service. I've never received an item so quickly from the states. Although I wasn't that happy about the extended wait because of the helmet [being out of stock], you still managed to get everything here by Christmas. It's not that often that I am so impressed, but I can see why everyone says this is the place to shop. Thanks again,
Have a Very Merry Christmas... Ron, US Armed Forces
- Rating: Excellent, thank you!
Tuesday December 8, 2009 Comments: Very satisfied with purchase, fast shipping, and arrival condition. I purchased the Arbor Koa Hybrid longboard on December 1st and it was delivered on the 8th via UPS. Arrived in perfect timing for Christmas. Great packaging, my board arrived in perfect condition with the clear griptape and bearing cleaning kit packed with it. The clear grip is exactly what I needed for my three-year-old Sector Nine Santa Cruz Cosmic 1. Local skate shop had no clue where to buy the clear grip - they suggested I try sand-blasting it myself or deal with barely any grip on it - so when I found the griptape at Daddies' for the best price I've seen anywhere I was very happy. Thanks for the great service, will definitely do business with again! Will be recommending your store to all my friends. Dan P. Bay Shore, NY
- Rating: Thanks for hooking up the races
Thursday, December 3, 2009 Comments: You guys KICK ASS! Thanks for always coming through for Phat Dean Keller, I've been to a few of his races and there is always stuff from you guys! A big thank you from all the speedboarders! FYI, I'm proudly reppin' a Daddies sticker on my race board, we all know that stickers make you go faster!!! Peter V. Reading, MA
- Rating: Fast to FPO address
November 20, 2009 Comments: Yo, I just got my new Drop speed with Otang stimulus free rides!! It got here in like 6 days! That may sound like a long time for shipping but it isn't when you take into account that it was shipped to Japan to an FPO address. Daddies has earned themselves a loyal customer!! The board is awesome, too. PERFECTLY ASSEMBLED! This is definitely not the last time I come to you guys for more longboarding needs. Thanks again. -Keegan
- Rating: Amazing to Spain
November 13, 2009 Comments: Amazing!!!! Only 7 days to get my Loaded Dervish to MADRID-SPAIN- EUROPE !!!!!! Ramon, Madrid, Spain
- Rating: Perfect Condition
November 9, 2009 Comments: Bought 2 decks from you guys, Landyachtz, Rayne, cannot thank you enough! Each arrived in perfect condition to the point I didn't want to set them up for fear of scratching them, Ha-ha! The free shipping can't be beat, you guys set the standard for how a shop is supposed to be run. You have my business till I'm covered with dirt. Thank you so very much and I will see you soon. Vince in Palm Desert, CA
- Rating: 2 Days to Ohio
October 10, 2009 Comments: Dear Daddies Board Shop, Thank you so much for my order and it came amazingly fast...2 days from Oregon to Ohio? Man, thats awesome. The board came assembled perfectly and with absolutely no damage. Couldn't have asked for better service. Thank you so much,
Troy G, Westlake, OH
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Rating: Best Part is Free Shipping
October 5, 2009 Comments: Got my vanguard the other day from none other than DADDIES BOARD SHOP!!! and I just wanted to let you guys know that I love it and the best part is the free shipping. best of luck!-Luke, San Diego, CA
- Rating: Best Customer Service
September 16, 2009 Comments: Just want to say, you rock, you guys got the best customer service of all the online longboard shops. :) Matthew, Piedmont, QC Canada
- Rating: Fast Shipping
September 15, 2009 Comments: Your site is awesome! I remember asking Melanie about shipping to the Philippines and payment options, she's friendly. Even with USPS shipping, your goods arrived earlier than what I ordered from Rayne directly. To think that I ordered stuff from Rayne a month before I ordered from Daddies. Good job! You'll be hearing from me again soon! Cheers! Dustin B., Manila, Philippines
- Rating: Good Neighbor
September 3, 2009 Comments: Thanks for all your help in getting my daughter a sweet longboard at a fair price. Thanks Daddies for being great neighbors too! Many of the students at nearby Roseway Heights School love your shop, and like to come in and look around after class. You guys are friendly and helpful even if the kids are just dreaming. Obviously, you guys are dreamers too! B. Martin, N.E. Portland, OR
- Rating: WOW to Canada
September 3, 2009 Comments: Wow thanks daddies!!!! Fast shipping even with the regular USPS. Kaha's were all wrapped up nicely, without any damage during transport. I would definitely buy from you again for rare items! Thanks a lot! Mike B, La Macaza, QC Canada
- Rating: Very Impressed
September 2, 2009 Comments: VERY impressed with your systems, speed, service and tracking. You guys are good! Thanks, Scott N. Rocklin, CA
- Rating: Astounded
August 25, 2009 Comments: Thank you so much. I'm astounded by the level of service you guys go to. Will never buy longboards from anywhere else. Thanks again. I'm so excited for it to get here :) Thanks Pelle S, Steamboat Springs, CO
- Rating: 5-Star
August 25, 2009 Comments: Daddies, Thanks for the prompt shipment of product, this puts you in the 5 star category of on-line shops. Will be back. Thanks again, Pete T. Canyon Country, CA
- Rating: Fast to France
August 6, 2009 Comments: Hi,
I"m living in France and here the longboards are very expensive like 300 euros for one skate. So I've decided to search the best website in the world to find the best boards at the best price and the cheapest shipping cost, cause you can't imagine, some shops send you 1 board for 250$ just for the shipping cost. Then I've searched a lot, I've compared everything and you are definitely the best for all these points. So I have to say to you a huuuuuugggggeeeee thhhhhaaaannnnkkkkssss Cause i received my 2 beautiful boards ( arbor pin koa and sector 9 carbon ) in 1 week only!!!! incredible! Everything was perfectly packed and nothing missed.
Trust me I'm going to do a lot of advertising for your shop in France. Thanks again, change nothing. Best regards,
Julien
- Rating: Hooking it up for the USAF!
August 6, 2009 Comments: I just want to say I am AMAZED at the customer service you provide!! I am a military member overseas and I was expecting my NeverSummer SL-R to take a month or so to get here, however, only 5 days after I submitted my order it arrived in my mail box!! While I was standing in line waiting to get my package, I originally thought it was going to be a lousy computer cord I had ordered, but I was extremely happy and excited to see that it was way better than that!! I immediately took it back to my work shop and bragged to my buddies about how sick it was and how fast it got here! I’ve been telling everyone about Daddies Board Shop and how great the customer service is! You have no idea how thrilling it is to get this so much faster than I anticipated!! We are planning a Heli-Snowboarding trip in Switzerland soon, needless to say I will be happily riding this board and thanking the snowboard gods for Daddies Board Shop and their great work!! Thanks again!!J. M. Kester, United States Air Force
- Rating: The Best Customer Email Ever!
July 8, 2009 Comments: TO the Best Board Shop in the world, I have waited over 2 months to get a hold of The Earthwing Superglider/widerglide-that was sold out!, and finally my dream came true, all because of Daddies Board Shop. I had called when I heard from Earthwing they were making more and would soon distribute them. They informed me yes, Daddies would have them soon and keep posted via website, after a week I could not contain myself and had to call Daddies again, this time dealing with a friendly person named Sarah, she said they did not have them yet but would be glad to take my name and number and call me when they came it (customer service at it's best!) the next day I get a call saying they are "hot off the truck" and sitting on the desk, not even priced and inventoried yet......but took the effort and call me ( Customer service point #2). Would call me back with details info and to place order. This she did, order placed, I am more then happy and can't wait to see, hold, and ride the new Earthwing Superglider board! love the new color scheme. Sarah kindly informs me I could have it shipped and see it in as little at 2 days due to my location, I am thinking there is no way, and just happy to get a hold of the Superglider board, will wait it out. NOW can you believe my surprise when it arrive on my door step in less then 24hrs!!!!!!! OH! my! that IS service......I officially declare Daddies and it's fine employees ( Sarah, Dan, Melanie, shipping boy Conner, Aaron and the rest) the Ultimate Skate Shop, Customer Service Kings & Queens, Make me Happy, Will only shop and order from them kind of a place in the world!!!!!! Thanks for the "extras" stickers, patch.....it made the package complete......little things with big meaning! **had to add a picture of my board once I put it together, smooth machine, pimped out with Bear 180's, Bennett Alligator Blue 71mm,80a to complement Daddies new sticker colors!!!!!!!!!! it matches perfect----love the new stickers! Keep doing what you do! you make the Longboard world a better place ;)
-Chad, in WA
- Rating: Dope
July 7, 2009 Comments: I would just like to thank you on being able to receive my longboard hella fast, considering I'm in Cali. I ordered it in about a hour and it was already shipped out, plus it arrived better than I imagined it. you guys are pretty dope. I'll be likely to be buying from here more often. Peter from CA
- Rating: What is the UPS guy doing here already?
June 30, 2009 Comments:
Dear Daddies Board Shop, I recently did an online purchase(which I never do) of a Never Summer longboard for my son. I hope that all my online purchases will go like this one did. Your product was perfect, packaged and shipped so fast I was wondering why UPS was at our place!! The follow up call I received put the icing on the cake!! From one business owner to another...You Rock!!!! Chris, Blue Mtn Towing and Recovery, Pendleton, Or.
- Rating: You Guys Rock
June 12, 2009 Comments:
Man, you guys rock. I place my order at 11 am Thursday morning and it was delivered to my house in less than 24 hours. I ordered a custom built dervish, that is an amazing turn around. I will absolutely recommend your site to friends. a new fan, Patrick Ellensburg, WA (Free UPS Ground Shipping arrives overnight to most locations in Oregon and Washington)
- Rating: Amazing Service
May 21, 2009 Comments:
hey, I received my order today and I just wanted to thank you guys for the amazing service! incredible shipping speed, the best prices, and not to mention the free sticker! I put that baby on the back of my car for all to see! thanks guys, not only did you gain a customer but you gained a promoter! Ryan S., Hallandale, Florida
- Rating: Excellent in Denmark
April 24, 2009 Comments: Hey Sarah, Excellent! Your awesomeness shines through here in viking country. 68 degrees and spring time in the air, it is going to be fantastic when the boards get here. Please send out our biggest appreciations to all on the Daddies Team. Best regards, Jens, Copenhagen, Denmark
- Rating: Very Professional
April 16, 2009 Comments:
Hi, got the boards today and just wanted to thank you for an absolutely excellent job and for being very professional. Best Regards, Dennis
- Rating: Jaw Dropping
April 12, 2009 Comments:
Uh....hang on a minute while I pick my jaw up off the floor. "Fair" is an understatement Melanie and you've just garnered yourselves a massive dose of that 'word of mouth' advertising. Thank you very much for the offer and also the pleasure of my recent and future orders! You've so made my day!! gratefully yours, Blaine
- Rating: Always Good to Norway
April 7, 2009 Comments:
Thank you so much for keeping up the awesome service that I just have to come back to, again and again. You make having longboard as a hobby so much easier, and it's always a joy to put in an order with you guys! Ordering from Daddies is almost like when you go into the local pub and they already know what you will order, only when it comes to longboard gear there is always new stuff coming out :) Jørgen in Norway
- Rating: Loves It!
April 3, 2009 Comments:
Hello Melanie! I would just like to THANK YOU soooo much for what you did for Joey. He went riding on his new skateboard yesterday and just loved it! That meant so much to him. The board is beautiful and he loves it. I don't know how to thank you enough for taking the time to do all of this. I'm just amazed with the generosity you and the Daddies company has showed Joey. It's a beautiful thing. Thank you again! Megan
- Rating: Great Service to Ireland
Mar 20, 2009 Comments:
Hey guys, I just wanted to say thanks so much for your help. I got my Loaded Dervish delivered yesterday and since there has been no swell, I've been on it since it was delivered at 8:30am (even brought it to work with me ha ha). I had spent a lot of time looking around the Internet for a good board because there are no board shops on the West coast of Ireland and all the Surf shops are very expensive. They also may only have 2 longboards in the whole shop. So all I can say is, I am like so many people that are not very computer literate and maybe a little nervous about buying stuff over the Internet but with the help and quick response from you guys it made it a very pleasant experience and I've already recommended you to a few friends looking for boards. So for anyone in Ireland or the UK looking for top quality skate products at a much better price this is the place to buy. cheers again guys I'll be back soon. slan agus beannacht, Keith in Ireland
- Rating: Amazing
Mar 16, 2009 Comments:
Holy crap you guys are amazing ...I ordered this like 5:30 pm my time on friday. It got in at like 9 am today on monday...
I wasn't going to bring my longboard to NC tomorrow but now that I have new bushings to replace the crap ones on my gullwing chargers ...Thank you, and major respect. I will think of you this week as I tear some appalachian mountain roads apart.
cheers Matthias Also as postscript the venom eliminators are bloody amazing.
- Rating: Sending My Friends
Mar 10, 2009 Comments:
I just wanted to let you know how much I LOVE your online store and appreciate you guys! You are one of the few shops that is not totally commercialized and gives 100% to your customers! I will always support you and send my friends to Daddies! Thanks again for your awesome customer service, superfast free shipping, and superior quality products! You guys rock. Emma
- Rating: My son is in love
Feb 27, 2009 Comments:
I purchased the 42” long board for my son. It arrived today. I made it a big surprise for him, as he didn’t know that I had ordered it yet. He had ridden the identical board that belongs to a coworker of mine and fell in love with it. I was referred to your site by Shawn P, father of twin girls, in Boynton Beach, FL, who had just gotten his for Christmas. I was very satisfied with the purchase. As my son was riding the board around the neighborhood today, I was asked where I purchased it from. I have given out your website info and hope that it will generate some sales for you. I look forward to doing more business with you in the future. Very Satisfied Customer, Catherine L, Boynton Beach, FL
- Rating: You are so cool I would even ride with you (that means A LOT to us, thanks Eddie!)
Feb 27, 2009 Comments:
Hey Sarah how are you doing? I just wanted to write you to say I got my iron last night and I'm stoked to use it in like 5 minutes for boarding tomorrow. Thanks again, you guys are a awesome company and I will be using you in the future. If you are ever in Orange County, Let me know and maybe we can go hit the mountain. Dont work to hard! -Eddie P
- Rating: Great
Jan 18, 2009 Comments:
You guys are great! Got my board quickly (I live in the bay area in CA) and without a hitch! Got the Never Summer Heritage 158 board at an exceptionally low price. You guys are now my first choice for all my snowboard needs. I'm still in need of new boots that you guys don't have, but I would recommend you to all my friends! Keep up the great work everyone. David
- Rating: Peace through skateboarding
Jan 18, 2009 Comments:
Hi Melanie, Your advice has been right -- the board is now what I wanted it to be. I went out to try it and am very satisfied. The only problem is that we are getting shelled from the gaza strip and the military police wants us out of the streets for our safety; hopefully it will end soon and i'll have more time to skate. Many thanks, David T, Beer Sheva Israel
- Rating: Prepared to Own the Road
Jan 18, 2009 Comments:
Daddies, I just wanted to let you know that i am very grateful for having discovered your shop. I am from St. Joseph, MO, and longboarding hasn't really caught on here. People still look at me me like I'm nuts when I'm flying down the street faster than the speed limit. I ordered the Loaded Dervish Flex 2 with the orangatang 4president wheels. It was delivered promptly and in fine condition. Thanks to you I am prepared to own the road. I will definately stop by next time I make my way to the coast. Good luck in your future and I will be doing more business with you soon. Thanks again, Mattrick
- Rating: Bad to the Bone
Dec 18, 2008 Comments:
Dear Melanie, I received my new board today and it is bad to the bone. Everyone was excited. We now have 10 boards in the large storage room outside my office. It looks like a snowboard shop between all the boards, boots, gear and waxing accessories. Everyone is so stoked and awaiting the first real snow of the season for a chance at hitting the slopes. The weather forecast says about a foot of fresh powder is expected starting the night of 21 Dec continuing until early on the 23rd. If that turns out to be true, I can see making a day trip on the 26th since it is a federal holiday as declared by the President. I wasn't expecting my board until tomorrow at the earliest and realistically speaking, I figured I'd be lucky to get it next week really with Christmas just around the corner. It was in perfect condition. The stickers are great too as is the Dakine snowboard lock. I like how you do business and will always check your website whenever I shop for snowboard gear from here on out. Matter of fact, I am going to order your stomp pad that I saw on your site for my new board. It is pretty cool looking and it won't cover up the mural print on my board. You have made me a loyal customers from now on.
Enjoy your holidays. Warm Regards, Mark
- Rating: BAM!
Dec 8, 2008 Comments: Hey. My name is Josh W. I'm from St. Louis Missouri. Anyways the weather is very cold here right now and I'm still out there surfing the concrete with my Sector Nine longboard. You guys impressed me. I have never heard of this company before and BAM. My order got here fast and correct! I am very pleased with my purchase. I don't know about you, BUT where I work at NO ONE tells me how good of a job I'm doing or how good things look and I'm a painter!!!! But guys keep it up.You made my day when this killer board arrived in speedy time. Thanks. Josh W
- Rating: Speedy
Nov 18, 2008 Comments: Thank you so much for your speedy response and for putting me in contact with the guys at loaded. Your customer service is continually outstanding and I can't wait to bring my best friend up when she comes home next month to purchase her first longboard from you guys. Thanks again, -Kevin C
- Rating: Recommended
Nov. 7, 2008 Comments: To Daddies Board Shop, If your goal was to turn a customer into a promoter, someone who would answer yes to the "ultimate question": Would you recommend us to a friend? Then you have definitely succeeded. An enjoyable experience from start to finish: 1. Easy to navigate website. 2. Extremely knowledgeable and personable staff. 3. Great selection of gear. 4. Great prices. 5. Fast shipping and great packing. Thanks so much, Reggie & Brenna V.
Sunny Florida
- Rating: Perfect
Nov. 3, 2008 Comments: I just wanted to say thank you for sending the board so quickly. It arrived just in time for our son’s birthday. He loved it. The board was perfect with no problems. My husband said I can't believe we got something with nothing wrong with it. Thanks again. Will tell others about your store. Bettie A.
- Rating: Absolute Best
Nov. 3, 2008 Comments: Okay, you have officially risen to the top of the "Absolute Best" for Customer Service! Thanks for taking care of my mistake and for getting back to me so quickly. If the skateboard my son is getting is as good as your service then it is going to be one awesome board! M
- Rating: Impressed
Oct. 29, 2008 Comments: Just wanted to let you know that I appreciate your service. I order longboarding products regularly and am not loyal to one retailer, but you continue to impress me. Other shops that I feel deserve continued business are Stoked, Mile High and the Longboard Store. I've tried lots of others and won't go back. If I had to pick just one "go to" website, it'd be you guys. You have a great selection, great service and the fact that you do free shipping really helps out. Thanks for everything you do. Greg
- Rating: World Class Customer Service
Oct 28, 2009 Comments: Thanks again Sarah, your Company is truly what I expected, a World Class Customer Service operation. Jim S. Father of Long Boarders!
- Rating: Extra Effort!
Oct 18, 2008 Comments: Just wanted to say thanks to Aaron for all the help with trying to set up my Dopamine Longboard with trucks. Unfortunately the cut-outs were skewed and trucks would not fit. I ended up walking out with an Evo w/ black Grizzlys and Avilas (previously purchase from Daddies). I only had time to push around the neighborhood a little last night. Man what a cush ride! I know the wheels have a dura of a Krispy Kreme doughnut but let me tell you they weren't slow. The drop board was a dream to kick around and my 46 year old hip isn't sore this morning. Thanks Aaron for all your help! Kelly F.
San Antonio, Texas
- Rating: Mucho Stoke
Oct 18, 2008 Comments: Hey Sarah, Thanks so much for supporting our race. I was up at your store in May and even after seeing your site was really impressed with the in store selection. The scene here is definitely growing. It seems like at every event there are more and more riders. So look for more business coming from Texas, we'll be passing the word on about DBS. On a side note, I think you're going to enjoy the pictures from Landsurfing by the Lake. About 30 people showed up, and the day ended with mucho stoke. Thanks again, Tommy W
- Rating: Excellent
Comments: I just wanted to let you guys know that i really do appreciate that you guys tracked down bones swiss shields for me. Most sites wont even give you the time of day if your order is not over two hundred dollars. But you guys went the extra mile over a three dollar part. I wanted to let you guys know that you have earned a customer for life. Alot of people see me riding around town on my longboard and when they ask where i got it from i always point them your way. I also proudly display that daddies board shop sticker you sent me on the back window of my jeep. I might be swithching over from ski to board this winter and if i do i am def gonna go though daddies.
appreciate it, Austin L
- Rating: Great
Comments:Hi Melanie. I really don't know what to say. You have the best customer service ever. Really.
A million thanks,Lars Johnsen
- Rating: Happy Canadian Customer
Comments: Hey, I just wanted to say how impressed I was ordering from you guys. Ordering skate stuff online has never really been worth it for me being from Canada, but you guys charged the actual shipping cost, and shipped really quickly. This is rare when I order from the US. Good luck in the future and thanks!
- Rating: Good
Comments:Hi Melanie,I received my package today from your store and would just like to say how impressed i am with your service, thankyou very much for the speedy delivery and amount of feedback you have given throughout the order process. Kind Regards, Zac Farrell
- Rating: Great
Comments: I just wanted to thank you guys for the wheels i recently purchased! They came undamaged and in perfect condition. Also they roll over any surface as smooth as my sector nine : nine ball series (74mm, 80a) wheels. Once again. Thank You. p.s. Great prices as well.
- Rating: Very Pleased
Comments: Thank you for filling my order promptly. The board arrived in good shape, and I am very happy with the build. Your website is very well designed to allow for customizing, and with plenty of helpful information and recommendations available. This was one of my best online purchasing experiences, and I want to be sure you all are complimented for your outstanding business and customer service efforts.
Thank you, Eileen
- Rating: Happy Dervish Customer
Comments: Just finally got the dervish! its a great board and for a great price! thanks for recommending what board to pick out and its great!!!!!!!
- Rating: Great
Comments: hey got the package yesterday wickid, gloves are mad and man do those moc 9's fly compared to my reds.... :) thanks heaps dan for all your help...
- Rating: Good
Comments: Hi Daddies Board Shop,
I just received my package today! I just want to let you know that I am very pleased with the product and thrilled with the shipping speed. Great service, I will be back for more!
NEW Loyal Customer, Sean
- Rating: Great Communication
Comments: I just wanted to thank you for the quick service and the person with whom I spoke with who took this order was a pleasure to deal with. You normally do not hear good feedback from customers but I just wanted to say that I was looking for a particular item and by chance found your website and low and behold you had 1 set of the wheels I was looking for and was told that the other ones were coming in on the next shipment. My experience could not have been any better. Thanks again and I hope we can do business again soon.
Regards; Dennis Allgeier
- Rating: A+
Comments: I'm in the navy and am currently on overseas shore duty in Japan. The pair of slide gloves I came over here with finally crapped out so I got on the internet to order new ones. After an hour of searching sites you are the only ones that ship to a military FPO address. WTF? Anyways, just wanted to drop some love on that. Thanks again...~PC3 Charles C. W.
- Rating: Supa Happy!
Comments: I just got off the phone with Melanie and i'll tell ya', (respectfully) i was hard-pressed not to propose to her, sir...(keep in mind, i haven't BOUGHT anything from these good people as of
yet...) I am new to longboarding and have recently bought Loaded's Vanguard and Dervish completes from other websites based solely on reviews and "Youtube" videos - spec'ed as offered from the manufacturer (Randall/Paris/Gumballs/Etc.) as my understanding of mating deck-to-truck-to-wheels is obviously, given my "Noob-ness", limited. i'll trust the guys who made the board-style logic, eh?...I was thinking of trying a slightly smaller deck/truck combo for 'round-town cruising and had settled (tentatively) on the "Rayne Timeline" and Google pointed me at you good people... well, thank baby jesus...
After a ridiculously lengthy discussion (we're talking at LEAST 15 minutes) regarding board-type, application, wheel-width/durometer and truck-style/bolt-pattern; your MOM put me on hold to (physically) check if Paris 150's would work on the Timeline... guess what? There's a reason they're not offered in your "completes" drop-down menu...
they don't. Your mother schooled me and...I love this woman.
I will NEVER buy another longboarding product (and in the future I intend to buy several) that your site doesn't also offer, based on this amazing display of service. Point of fact.Your prices are fair.Your selection is awesome.
Your mom is totally kick-ass! Baby Jesus loves you and so do I.
Jake M - StL, MO
- Rating: Great
Comments: John H - Hi I finally got my boots and they were definitely worth the wait i would just like to thank you for your taking your time to answer my questions and the quick service I will certainly use you again thanks
- Rating: Supa Happy!
Comments: I appreciate what you have done and believe Daddies Board Shop exhibits exemplary customer service and I will definitely be a returning customer (I will be looking to replace a deck soon and will be shopping for speedboards in the near future in addition to a consistent need for wheels, parts, and accessories).
- Rating: Very Happy International Customer
Comments: got the package today. I just want to thank you for exceptional service and a speedy shipment!
Thanks! :-)
Best regards
Amund
- Rating: Happy Longboarding Family
Comments: Hey, Me and my son just got some longboards from you guys and absolutely love them!
It is such a great bonding experience, and you guys shipped them out so fast and service was great! My son mowed a lot of lawns to buy his first longboard. He wanted red wheels and you guys made it happen. The board came yesterday and you should have seen the smile.
Thanks again, Matthew' Dad --- 5/24/2007
- Rating: Great
Comments: Firstly, you guys are running a great store; excellent skateboard products; fast & efficient service & a very user friendly web site. Well Done!! Secondly, I appreciate you letting me know when you've got some more of those superfast Ballistic Missile bearings in stock. Thankyou Ol
- Rating: A+
Comments: Thanks for the supreme service and the fast delivery at least to holland then it took here more than a week to get them at my home. But I have them now and were super happy so thank you and they are awesome and perfect. I'll recommend you guys to my friends great service. thank you
- Rating: Awesome!
Comments: This is hands down the best customer service I have ever experienced, thank you so much! :) Will do all my longboard related shopping with you in the future, and spread the word about your shop to my Norwegian board buddies. All the best, Max
- Rating: Great!
Comments: Wow you guys sure do have the fastest response time out of any company I've ever ordered from and I will certainly be ordering from you guys from now on, as well as sending many friends your way! =) Terry
- Rating: Thanks from Brazil
Comments: Dear Melanie, I'm sitting here with my wheels by my side! Too fast! Certainly i'm gonna to buy on Daddiesboardshop again... Thanks to all of you. Marcio Santos/SP Brazil
- Rating: Jazzed
Comments: Hi Guys -Just received my order for Daddies downhill wheels, ninja bearings, and bearing oil. I also received a bunch of very cool stickers. My kids are jazzed. Thanks for filling the order so fast and for making my kids so happy. You guys are the best. Have a great day and thanks again. Tim
- Rating: Excellent
Comments: Just wanted to thank you so much for the great service we received over the holiday season. We received everything we ordered in perfect condition, well packed and on time. My son was very pleased with all his skateboard accessories.
Thanks again and Happy New Year.
Anick
- Rating: Excellent
Comments: Justed wanted to let you know I received my order and I am very pleased. Your products look very nice and your packaging was excellent. Very nice of you to also include your card. I hope my grandson likes the skateboard because for a grandma that knows nothing I think I made a pretty good choice. Again, thanks and I would highly recommend your store and if I ever need to purchase again or if he decides he needs something to go along with it I will be in touch. Again thanks very much and have a great holiday.
Carol
- Rating: A+
Comments: You guys are great doing business with. Where Newfoundland is an island and so outa the way our only skate and snow shop carrys nothing we want this site is gonna make things alot easier. Il make sure I tell everyone about this site.
- Rating: Great
Comments: I liked the fact that Daddies has a toll-free number, making the follow-up on my order quite easy. Within 15 minutes of leaving a message, my phone call was returned and my information was delivered in a pleasant and professional manner by a customer-friendly salesperson. I received my shipment days later (2 children's snow skates) and they were nothing short of spectacular. My two nephews will be thrilled on Christmas Day. Daddie's is first rate!!!
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Rating: Excellent
Comments: Daddies Board Shop was GREAT! Professional service with a personal touch. The owners answered all of questions and concerns promptly. Their expert advice has really helped me this season and seasons to come in selecting high quality/performance snowboards. The shipment arrived right on time too! I highly recommend ordering products from this shop. Great deals and excellent service. You won't be disappointed!
- Rating: Awesome
Comments: Dear Daddy-ites,
I just wanted to thank you again for coming through for me yet again!! In the two and a half years I have been in Portland, you have always provided me with sound advise and your years of expertise, not to mention the highest quality gear and the lowest possible price (don't get me wrong, it ain't cheap, but then, the best never is, and you don't pay the bills with smiles)!!
I would not hesitate to recommend your shop to people all the way down in San Diego, let alone Portland. Your dedication to providing the best possible product line instead of investing lame advertising shows. You may not have the biggest customer base in Portland, but you certainly have the fastest, best equipped riders around as loyal customers!!
Thanks again!! I'll see ya soon fer a wax-n-tune!!
- Rating: Excellent
Comments: Dear Daddies Crew, just wanted to thank you again for your determination in not letting me buy a piece of sh*t board (I.E. - anything that isn't a Never Summer)!!
I've made three trips to the hill so far, each time with different conditions, and that T5 carved as well on hard-packed (no chatter AT ALL) as it did in a foot of freshy. I find myself searching out jumps and drop-offs that I would never have considered prior to riding this board. I have also come to the realization that sliced bread and the wheel has nothing on a pair of Flows!!! If you're not riding a Never Summer and Flows, you might as well ride a rusty trashcan lid down the hill while shaving your head with a cheese grater while chewing tin foil while attempting to sing 'Inagada Davida' backward at 78 speed........in Chinese, no less!!!! Obviously, I am quite pleased with my purchase.......... Thanks again!!
- Rating: Good
Comments: Hey there, just wanted to once again thank you for such great service, knowledgeable input, super delivery times, and great packaging of products. I received my Randall 150's today (Tuesday), when I only ordered them on Saturday. Now that is fast delivery. Your suggestions to use the 150's on the Landyachtz Haida were right on. I wanted a real carvy and maneuverable board and this set up was perfect!!!! I road it for the first time tonight and it is a awesome setup. I was somewhat skeptical about using the 150's. Seems like everyone with this deck has it setup with the 180's. The only thing I would let people know with this setup is to go with 70mm or smaller wheels with the 150's. Other then that, it's everything I wanted for my next setup. Again, you guys are great!!!! Check out Silverfish longboarding. I am going to write a review of this deck with a little plug for your store. Thanks again. Sincerely, Steve
- Rating: Great
Comments: Hey guys,
My name is Ken J. I finally got my Never Summer Premiere 159 a few weeks ago as my early Christmas gift. My brother just got an Option
Signature 160. Anyway, even though the snow sucks now, I got to break in the
new deck last week a few times. HOLY SH*T! What a difference. I am so glad I
took your advice. It basically rides itself! I am a Never Summer rider for
life! I will never go back. All I need to do now is get rid of my Burton
customs that snap every 360 landed and get some of your Drake's. Ok, enough
babbling. I just wanted to thank you guys for opening a whole new realm of
free riding. YOU GUYS ROCK!
- Rating: Great
Comments: Dear Melanie: Your online store, and more importantly, your service is wonderful.
I live in Florida and, as you can imagine, the snowboard selection here isn't great. I found your site on the web after contacting many other sites to receive advice on the correct board for me. You and Dan were great. I purchased from you a NeverSummer Legacy 163 (which is AWESOME!). I wanted Flow bindings and Van boots. You were sold out of the bindings and were not sure you had my size in the boots. Nonetheless, you sent me a size 11 to try. The boot didn't fit and you helped me determine the correct size which I was able to secure from another dealer. You made it so easy for me to return and receive credit for the wrong size.
Even though you were sold out of the Flow bindings, you told me they were the best. You didn't try to convince me to buy another brand which you carry. Instead, you gladly helped me with the correct Flow model I needed (which I obtained elsewhere) but still talked me through the correct setup on the board. In short, my whole experience with your store was first rate. I will absolutely recommend to anyone that Daddies is the place to order snowboards and products online. Thanks for all your help, Ted
- Rating: Awesome
Comments: Hey Melanie - It's me, Glen (to which you say "huh?")
In case you forgot, I bought a NS Premier from you at end of last season. I'm the guy from the Snowboard Association of Manitoba. Well, I'm just following-up, as you asked...I just got back from a 10day trip to fernie, and that board was killer! My old board was a short (152) Terje board that I used mostly in the trees and park. It had a killer side-cut, so I was worried about going bigger with a mellower cut. But man, that 157 turns like it's got all-terrain tires and 4WD. No learning curve, no chatter, no problems... The board rode perfectly. I couldn't believe how reactive it was, especially in the pow. Thanks for suggesting this board for me, and for the awesome price that you sold it for. It definitely made my lines in Fish bowl all that much more enjoyable.
Submit your testimonials, complaints or comments to us!
Email sarah@daddiesboardshop.com (photos welcome too!)
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