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YOU’VE GOT QUESTIONS?
WE’VE GOT ANSWERS, AND WE’D LOVE TO HELP.
CUSTOMER SERVICE HOURS MON–FRI 9–5 PST
General Help & Product Questions
help@daddiesboardshop.com
Order Changes
orderchanges@daddiesboardshop.com
(Please also read our Order Changes Page)
Want us to look at a new product?
vipsales@daddiesboardshop.com
503.281.5123
888.779.7062 Toll Free
Daddies Board Shop
5909 NE 80th Ave.
Portland, OR 97218
Retail Hours:
Mon–Fri 11–8
Saturday 11–7
Sunday 11–6
All hours PST
Orders not placed on Business Days will ship out the first Business Day after the order is placed.*
We are pleased to offer free shipping on all orders shipping in the continental United States
We offer several expedited shipping options. Rates are calculated at checkout.
We ship with USPS mail to APO and FPO addresses. You can view shipping costs at checkout.
We ship packages with UPS and USPS.
Please note that shipping times do NOT include the actual day of shipment. Our carriers, UPS and USPS, consider the first business day in transit to be the day after we ship. UPS Next Day and Second Day Air are the only exceptions as these packages will arrive within one or two days, respectively, of actual order placement.
Daddies defines a Business Day as 7:00am—5:00pm PST, Monday-Friday. Business days exclude official US holidays (e.g. Christmas, Labor Day, Memorial Day) and the days before and after the US Holiday, which are often observed by our shipping carriers as holidays.
Once your order ships, you will receive a tracking number by email. You can also visit our order status page here.
* For orders placed on non-Business Days, the 10% discount will only apply if we do not ship your order by the next Business Day. In addition, if there is an issue with your order, such as a need for additional payment verification, your order may not be processed the day it was placed and the 10% discount will not apply. In these cases, you will be contacted the same or next Business Day about your order. The 10% discount also does not apply when circumstances are beyond the control of Daddies Board Shop including, but not limited to, extreme weather events, facility damages, carrier mistakes, and any other third party problems that would affect our ability to process orders and are outside of our control.
99.9% of all orders ship out within one business day! In fact, over 90% of orders placed Monday-Friday before 3pm EST ship out the same day. These are not just pretty words. We stand behind this commitment with our Fast Shipping Guarantee.
Here's the guarantee: if we don't ship out within one business day, we will give you 10% off your order. See here for details.
The readers of Concrete Wave, the leading longboard publication, generously named Daddies the best online longboard shop of 2012. And we didn’t even have to bribe them!
Daddies has a few other feathers in its cap. We have been an Inc. 5000 Fastest Growing Company in the United States for the last three years and a Portland Business Journal Top 100 Fastest Growing Private Company for the past five years (our home is in Portland, Oregon). Our goal with all of this fast growth is clear: world domination! Well, that and being in the Guinness Book of World Records for the longest fingernails.
We price match. And we'll give you 5% off for doing it.
We want to give you the best prices and best customer service. We know that nobody ever, ever, ever beats our customer service. But, we’re also going to take care of you if someone dares to try and beat us on price! See here for details.
This month, all orders over $19.95 get the newest sticker of the month. When robots take over the world, it will surely be more or less like when humans did: Some will be jerks, some will gather all the power, and some will just want to shred. Ted Cocuzza envisions a world where robots still have the freedom to throw a steezy layback grind on a DIY spot when they feel the need.
As always, every order will come with two free classic Daddies stickers at no cost. We know... we're sweet.
SPREAD THE WORD!
Daddies Board Shop
Portland Store
5909 NE 80th Ave
Portland, OR 97218
503-281-5123
888-779-7062
