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YOU’VE GOT QUESTIONS?
WE’VE GOT ANSWERS, AND WE’D LOVE TO HELP.
CUSTOMER SERVICE HOURS MON–FRI 9–5 PST
General Help & Product Questions
help@daddiesboardshop.com
Order Changes
orderchanges@daddiesboardshop.com
(Please also read our Order Changes Page)
Want us to look at a new product?
vipsales@daddiesboardshop.com
503.281.5123
888.779.7062 Toll Free
Daddies Board Shop
5909 NE 80th Ave.
Portland, OR 97218
Retail Hours:
Mon–Fri 12–8
Saturday 11–7
Sunday 11–6
All hours PST
Free. No Minimums. United States customers only. Orders placed by 3pm ET ship same day (business days only).
You can return an item up to 30 days after you purchased it. Products must be in new and unused condition. See Details.
Orders Placed by 3pm ET Ship Out the Same Day or you get 10% off your Order*
| OPTIONS | SHIPPING COST | ESTIMATED TRANSIT TIME | CARRIERS USED |
| Super Saver | Free. No Minimums. United States customers only. | 4-7 business days | FEDEX, USPS** |
| Express | $10.00 for orders $40 and under. $15.00 for order over $40 | 2-3 business days | FEDEX, USPS** |
| FEDEX Next Day or 2nd Day Air | Price Calculated at Checkout | Next business day or 2 business days | FEDEX |
Shipping rates are displayed in checkout, before you place your order.
Tracking information will be automatically emailed to you after your order ships. If you don't receive tracking information but believe your order should have already shipped, please check your Junk Mail email folder to see if our email to you is there.
You can expect your order to ship out the same day it’s placed if ordered by 3pm ET on a Business Day. Orders placed on a Friday after 3pm ET or over the weekend will ship out the following Monday.* Please note: our carriers (USPS and FEDEX) do not consider the day your order leaves our warehouse to be a day in transit. For example, if you order on a Monday morning and we ship it on Monday with FEDEX Ground with delivery in three days, your package will be delivered on Thursday. FEDEX Next Day and 2nd Day Air are exceptions to this rule, where the day your order leaves our warehouse is considered a day in transit by FEDEX.
We ship with FEDEX and USPS. If you enter a PO Box as your shipping address, we will automatically ship with USPS.
Military Addresses: APO/FPO addresses ship with USPS. Costs are calculated at checkout.
*Orders placed after 3 PM ET on a Business Day or not on a Business Day will ship out the following Business Day. The 10% off applies to the order value, excluding shipping.
**Daddies will select the carrier and service most appropriate for your service area and to meet delivery requirements.
Business days exclude Saturdays, Sundays, official US holidays (e.g. Christmas, Labor Day, Memorial Day) and the day before and after official US Holidays (these are often observed by our shipping carriers as holidays).
The 10% discount does not apply under the following circumstances: (i) if there is an issue with your order, such as a need for additional payment verification which causes a processing delay and (ii) circumstances beyond the control of Daddies including, but not limited to, extreme weather events, facility damages, carrier mistakes, and any other third party problems that would affect our ability to process orders and are outside of our control.
99.9% of all orders ship out within one business day! In fact, over 90% of orders placed Monday-Friday before 3pm EST ship out the same day. These are not just pretty words. We stand behind this commitment with our Fast Shipping Guarantee.
Here's the guarantee: if we don't ship out within one business day, we will give you 10% off your order. See here for details.
The readers of Concrete Wave, the leading longboard publication, generously named Daddies the best online longboard shop of 2012. And we didn’t even have to bribe them!
Daddies has a few other feathers in its cap. We have been an Inc. 5000 Fastest Growing Company in the United States for the last three years and a Portland Business Journal Top 100 Fastest Growing Private Company for the past five years (our home is in Portland, Oregon). Our goal with all of this fast growth is clear: world domination! Well, that and being in the Guinness Book of World Records for the longest fingernails.
We price match. And we'll give you 5% off for doing it.
We want to give you the best prices and best customer service. We know that nobody ever, ever, ever beats our customer service. But, we’re also going to take care of you if someone dares to try and beat us on price! See here for details.
This month, all orders over $19.95 get the newest sticker of the month. When robots take over the world, it will surely be more or less like when humans did: Some will be jerks, some will gather all the power, and some will just want to shred. Ted Cocuzza envisions a world where robots still have the freedom to throw a steezy layback grind on a DIY spot when they feel the need.
As always, every order will come with two free classic Daddies stickers at no cost. We know... we're sweet.
SPREAD THE WORD!
Daddies Board Shop
Portland Store
5909 NE 80th Ave
Portland, OR 97218
503-281-5123
888-779-7062
