Free Shipping - No Minimums

YOU’VE GOT QUESTIONS?

WE’VE GOT ANSWERS, AND WE’D LOVE TO HELP.


CUSTOMER SERVICE HOURS MON–FRI 9–5 PST


General Help & Product Questions

help@daddiesboardshop.com


Order Changes

orderchanges@daddiesboardshop.com

(Please also read our Order Changes Page)


Want us to look at a new product?

vipsales@daddiesboardshop.com


503.281.5123

888.779.7062 Toll Free


Daddies Board Shop

5909 NE 80th Ave.

Portland, OR 97218


Retail Hours:

Mon–Fri 12–8

Saturday 11–7

Sunday 11–6

All hours PST

Terms & Conditions

TERMS & CONDITIONS

USA SHIPPING
For International Orders or Freight Forwarding Click Here

FREE SHIPPING ON CONTINENTAL U.S. ORDERS

SHIPPING TIMES

  • 2-3 business days in transit for small-item orders.(trucks, wheels)
  • 1-5 business days in transit for bigger items like longboard decks. (West Coast 1-3 Business Days; Central U.S. 3-4 Business Days; East Coast 4-5 Business Days)
  • 2-8 business days for super small stuff. (bushings, bearings)
  • If you would like faster shipping, we offer premium options upon checkout.

Free shipping is available for all orders shipping to the continental United States.
Hawaii, Alaska, Puerto Rico, International Orders are Excluded from Free Shipping. (Hey Canadians, you are International eh! But click here for our Canada Discounts.)

UPS DOES NOT COUNT
SATURDAY AND SUNDAY AS TRANSIT DAYS

Please keep this in mind if you have an urgent delivery date.  We take no responsibility for time in transit when FREE SHIPPING is picked by the customer.

ATTENTION OREGON & WASHINGTON
Orders placed before 2PM PST Monday-Friday will typically ship the same day. Please select FREE SHIPPING, you can expect your order to be delivered in 1-2 business days.

HOW FAST WILL IT SHIP?
99.5% of orders ship on the same day or within one business day. If you’re the very unlucky one, don’t whine. We hate whiners.

NO INTERNET ORDERS ARE SHIPPED OUT ON SATURDAY OR SUNDAY

SIGNATURE REQUIRED
If you want a little extra protection for your shipment, you can request to REQUIRE A SIGNATURE for delivery of your order. Otherwise all orders are shipped without a Signature Required. There are some locations where the UPS or USPS delivery person will not leave the package due to safety concerns. They will leave a notice for you but we do not have control over their judgment call.

MILITARY ADDRESSES
We ship USPS mail to APO and FPO. Please click "checkout" and input your shipping address to receive a shipping cost. You can expect see your order in 7-10 business days.

If you cannot receive USPS shipments please specify in the order comments that your order must be shipped with UPS.

UPS GROUND TRANSIT TIMES

UPS Transit Time Map 97213

This map is a general representation of UPS Ground transit times from our Portland, OR location.
Holiday and weather events can impact actual delivery times so watch your tracking number!

INTERNATIONAL ORDERS
  • Most Items Ship Internationally
  • International orders are EXCLUDED from free shipping.
  • CALCULATE SHIPPING CHARGES
    - Add Items To Your Cart and Enter Checkout
    - Enter Your Shipping Address - Select your country from the drop down menu
    - Click next
    - You will first see a UPS shipping rate which might be somewhat expensive although fast on the transit time. Right below this rate you will see USPS shipping options 'Click here for rates'
    - View USPS shipping rates.
  • UPS transit times are 2-5 business days
  • USPS transit times are 7-14 business days.
    (There are times when your package is stuck in customs and it can take up to 3 weeks before the package is released.)
  • IMPORT TAXES
    Daddies is not responsible for any import taxes levied by your country on international orders. If you refuse to pay import or customs tax levied by the country, your order may be destroyed or otherwise disposed of by authorities. If this occurs you will NOT be entitled to any REFUND from Daddies Board Shop.

  • REFUSED AND/OR ATTEMPTED DELIVERY
    If you choose to abandon your package, you will not be issued a refund. If the carrier attempts to deliver your package and you are not present to take possession of the package, it is your responsibility to find out who the carrier is and where the package is. We have no control over customs or carriers in your country. If a delivery attempt has been made, this fulfills our obligation for delivery and you will not be refunded for any package that was not delivered because you were not present at the time.

AUSTRALIA SIZE LIMITS

  • For AUSTRALIA, longboards/snowboards have to be 42” and under to ship USPS PRIORITY INTERNATIONAL MAIL. If the package is longer than 42”, it must ship via UPS STANDARD. This includes all snowboard and longboards.

 

ALL OTHER COUNTRIES

  • We can ship a snowboard via USPS PRIORITY INTERNATIONAL mail if the snowboard is 154cm and UNDER. The box cannot be longer than 60”.
  • If the snowboard is 155cm and up, it MUST ship UPS Standard.
 

DADDIES BOARD SHOP RETURN POLICY

Returns and/or exchanges:  It does happen sometimes.
We love our products and we hope you do too. If you want to return something or make an exchange, it’s okay!

Need to Return Your Purchase? It's easy, and it's painless.

  • If you are not 100% satisfied with your purchase, we will be happy to accept a return for a refund or exchange.
  • You can return your purchase for up to 30 days from the purchase date. Products must be in the new condition you received them in and in the original box and/or packaging. Opened DVDS’s may be exchanged for the same title only.
  • Return shipping is absolutely free if we made an error with your order.  We will provide you with a pre-paid UPS domestic or USPS domestic label to return the purchase to us.
  • Sorry, but if you received FREE SHIPPING on your original order and you simply changed your mind and want to return the item, you will be refunded the merchandise amount minus our shipping costs. If we made an error on your order, you will receive a full refund.
  • DID YOU BUY A CLEARANCE ITEM? Sorry, but all clearance sales are final which is why you got the smokin' deal you got!
    • How to Start Your Product Return:
    • Send an email to returns@daddiesboardshop.com
    • Include the following: full name, order number, products and reason for return.
    • You will then receive an email with return instructions and a RMA Authorization Number. You must post this number on the outside of the box you are returning.
    • Ship the product to:

    DADDIES BOARD SHOP, LLC – ATTN: RETURNS
    7126 NE Sandy Blvd.
    Portland, Oregon 97212

    • Once the package is returned and inspected, we will either refund or exchange the merchandise according to your instructions.  *We make it easy for you, but we do reserve the right to assess a 25% restocking fee if the return does not meet the return guidelines or the product is not in “new condition”.
    • If you have any questions whatsoever about returning a product, please call our shop at 1.888.779.7062 we will personally take care of you.

    LIABILITY DISCLAIMER
    (Our attorneys made us do it!)

    Health Warning: Skateboarding is inherently a dangerous activity and can be extremely hazardous to your health & body. It is considered to be a very hazardous sport. Always wear a helmet, approved skate shoes, knee pads and wrist guards when on a skateboard for the highest level of personal safety.  Use of products purchased from Daddies Board Shop, LLC, may result in injuries, including death and risks commonly associated with outdoor sporting-type activities.  By using the products sold by Daddies Board Shop, LLC you voluntarily assume the risk of injuries, and further acknowledge that Daddies Board Shop, LLC shall not be responsible for any injuries or damages resulting from use of its products! Please enjoy the products of Daddies Board Shop, LLC responsibly and with good judgment.

    Agreement for Sale of Goods by Daddies Board Shop, LLC

    SALES OF ANY EQUIPMENT OFFERED ON THIS WEBSITE ARE EXPRESSLY CONDITIONED ON AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS:

    You are fully aware that Skateboarding is a Hazardous Activity and may result in injury and/or death.

    You understand that the use of skateboard equipment involves numerous risks of injury and death. You understand that adverse terrain, weather conditions, poorly maintained equipment, the use of drugs or alcohol, and pushing the limits of one's abilities can increase these risks. You understand that these risks are present regardless of the safety precautions you may take. You further understand that these risks are associated with the use of any product sold at Daddies Board Shop, LLC.  You further knowingly and willfully assume the risk of any damage, injury or death associated with the selection, assembly, maintenance or use of any product offered for sale on Daddies Board Shop, LLC.

    What are we really saying? The Translation:

    You choose what safety equipment to wear or not to wear, and where and when to skate.  You choose how and what risk you will take while participating in this sport.  You are responsible for not placing yourself in a dangerous situation, without the proper safety equipment and/or skill levels.  You are responsible for using good sense - never subject yourselves or others to environments or conditions which could cause bodily harm and/or death. But, hey, go have some fun!

    PARENTS: You need to make sure that if your kids are under the age of 18 that they skateboard safely. Little Johnny is your responsibility - not ours. You should be aware of what kind of skateboarding they are doing, what kind of safety equipment they are wearing, where they are skateboarding, and who they are skateboarding with and if they have seen the movie “Our Changing Bodies”.

    Release from Liability

    As consideration for the purchase of any product from Daddies Board Shop, LLC by you or your minor children, you hereby release from any legal liability Daddies Board Shop, LLC owners, agents, and employees from any and all liability for damage and injury or death to yourself, your minor children, or any other person or property resulting from the selection, assembly, maintenance, or use of such products and any claim based upon negligence, breach of warranty, contract or other legal theory. You accept for yourself the full responsibility and liability for any and all such damage, injury or death which may result.

    Daddies Board Shop Help and Contact Us