It’s no problem if you need to return a product, even custom built longboards. Here are the details:
- You can return an item up to 30 days after you purchased it.
- Products must be in new and unused condition.
- You will receive a full refund. If you received free shipping, you will receive a full refund less our original shipping cost to you. However, if we made an error, you will not be charged for shipping.
- Restocking Fees on Longboards and Skateboards: Complete boards and decks with grip tape applied returned in new/unused will be assessed a $12.99 restocking fee. Daddies custom assembles these products and some items may not be able to be resold. The restocking fee will be assessed after your return is processed and will not appear in the amount to be refunded that you see when you are submitting a refund request.
- No returns of Sale items. Sorry! Those sales are final.
- Any shipping problems — for example, missing or incorrect items — must be reported within 72 hours of receiving your package.
to Return Your Product, fill out the attached form:
Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.